Sverige (SV)
79 procent av alla icke-professionella kunder förlorar pengar på CFD-handel hos den här leverantören. Du bör tänka efter om du har råd med den stora risk som finns för att du kommer att förlora dina pengar.

Privacy and security policy

CMC Markets undertakes to maintain an adequate level of protection for your personal data and rights. Our Privacy and Security Policy explains how and why we collect your personal information and how we store and share personal information ("Privacy and Security Policy"). This Privacy and Security Policy applies to all companies within the CMC Markets Group ("CMC Markets"), including CMC Markets UK plc, and includes the following:

What personal information do we collect and how do we collect it?

We collect and process the following personal data:

  • Personal information we receive from you
    You provide us with personal information when you fill in the application form or other forms on our website or our trading platform, when you log in and trade in your account through the platform or by contacting us by phone, e-mail or at other ways. Information you provide us with may include your name, address, contact information, financial information such as your income and financial assets, occupation, employer, trade history and other personal information.
  • Information we collect about you
    Personal information is collected during your use of our website and platform such as which sections you visited on our site, number of page views, frequency and visitor length. 
  • Information we obtain from other sources
    Collection of your personal data is collected from other third party sources such as business partners, suppliers, business analysis suppliers, marketing agencies or via public public registers. 
  • Communication
    monitoring Subject to existing legislation, we will monitor and record your conversations with us, e-mail, sms, posts on social media and other communication with us. This is done in order to fulfill our regulatory obligations as a financial institution, to combat financial crime, to maintain the security of our systems and processes, to quality assurance and skills enhancement of our staff, and to be able to obtain documentation that we have saved about you at your request. In addition, we will monitor your account activity when required by applicable law and in order to fulfill our legal obligations.

Why do we collect your information?

CMC Markets collects your personal information in order to offer you the product or service you are interested in and to manage your account. The collection of this personal data is done so that CMC Markets can evaluate and improve the services we offer to existing and potential customers.

How do we use your information?

CMC Markets uses your personal information for one or more of the following purposes:

  • to provide services to you that you have requested including the execution of transactions;
  • to confirm your identity;
  • to maintain your personal profile;
  • to manage your account;
  • to contact you when necessary or appropriate in relation to the services provided to you;
  • to keep you updated as a customer on questions such as your transaction history as well as CMC Markets activities;
  • to manage and administer the products and services we provide to you;
  • to provide you with information about products and services that you may be interested in obtaining from CMC Markets;
  • to develop an understanding of the products and services you may be interested in obtaining from CMC Markets;
  • to provide you with information that we believe is relevant to you;
  • to tailor the website or other services we provide to you based on your needs and interests; and
  • to create anonymized statistics. 

Collection and processing of your personal data will be based on at least one (1) legal basis in accordance with the Data Protection Regulation (GDPR).

Processing of your personal data : legal basis and purpose

We will process your personal information:  

Necessary to fulfill agreements in which you are a party to your account (s), or services:

  • To take action on your request before entering into an agreement;
  • To terminate the agreement or not;
  • To administer and execute the agreement;
  • To maintain accurate records and data; and
  • To track your location or contact you regarding your account and claims process.

Necessary to satisfy a legitimate interest in you or other individuals and / or organizations, ie:

  • For appropriate corporate governance, accounting and administration and auditing of business operations;
  • For credit testing;
  • To monitor emails, phone calls, other communication methods and events on your account;
  • For market research, decision making and statistics production; and
  • For marketing and sending of other communications, such as profiled messages via e-mail, mail, sms or other agreed communication methods including social media campaigns.

Necessary to fulfill legal obligations, for example:

  • When you exercise your rights in accordance with the Data Protection Regulation;
  • To achieve regulatory compliance in accordance with legal and regulatory obligations and to meet mandatory disclosure requirements and disclosure;
  • For counteracting and combating economic crime;
  • To confirm your identity, anti-fraud and commitments under money laundering legislation; and
  • To monitor email, phone calls, other communications, and account activity.

According to your consent, ie

  • If you have consented to us disclosing your personal information to other individuals or companies such as prepare your complaint or represent you in other matters; and
  • On occasions when we have obtained your consent to process your personal data for marketing purposes.

You can choose to withdraw your consent at any time.

Who are your personal opinions shared?

CMC Markets may share your personal information with: 

  • The Swedish Financial Supervisory Authority and the Financial Conduct Authority (FCA) and other regulatory authorities from time to time in the United Kingdom and in other countries concerned;
  • courts;
  • other financial institutions that are our business partners;
  • if you have been introduced to CMC Markets by an introductory broker, we will share your personal information with the introductory broker;
  • external partners and other professional advisors (including those established abroad) who provide services to CMC Markets, including credit information companies;
  • all companies and organizations at your explicit request, such as your financial advisor, broker, lawyer or accountant;
  • all third-party vendors, if required to perform a transaction or perform services that you require; or
  • all authorities to the extent that we have a legal obligation to do so. This refers, for example, to tax authorities, police authorities, chancellors and supervisory authorities in the countries concerned.

CMC Markets does not sell your personal data to third parties for marketing purposes.

Before sharing your personal information with organizations and companies outside CMC Markets, we always ensure that they comply with the confidentiality obligations that apply to the financial sector and that they undertake to apply and be bound by this Privacy and Security Policy.

Your rights

Listed below are your data protection rights under the Data Protection Regulation:

  • The right to request information about the personal data we process;
  • The right to request correction of incorrect or incomplete personal data;
  • The right to object to the processing of personal data;
  • The right to restrict the processing of your personal data;
  • The right to have your personal data deleted (so-called "right to be forgotten");
  • The right to request access to your personal data and other information that you have provided to us or alternatively as we collect as well as how we process this personal data. frThis request must be made (see below for contact details) along with supporting documents that will erase your identity;
  • The right to transfer, copy or transfer your personal data (so-called “data portability”); and
  • Your rights regarding automated decision-making such as profiling for marketing purposes.

Certain of the rights listed above are applied and exercised under special circumstances, thus the exercise of certain rights may be subject to such restrictions depending on the circumstances.

Du kan kontakta oss genom att skicka e-post till kundservice@cmcmarkets.se alternativt i de fall du skulle föredra att kontakta oss via post eller telefon framgår våra kontaktuppgifter längre ned på denna sida. 

CMC Markets kommer upphöra med att behandla dina personuppgifter såvida vi inte behöver dessa i affärsändamål eller för att uppfylla rättsliga förpliktelser.

Hur skyddas dina personuppgifter?

CMC Markets åtar sig att förvara samt ändamålsenligt skydda din personliga integritets- och personuppgifter som CMC Markets inhämtat från dig. 

CMC Markets uppfyller alla branschstandarder samt regulatoriska åtaganden och tillämpar i övrigt "best practice" inom industrin för informationssäkerhet i syfte att skydda dina personuppgifter. Åtgärderna inkluderar kryptering av data under överföringen, säkra metoder för autentisering, cybersäkerhetsprocesser och säker tillgång till maskiner och data.

Våra medarbetare genomgår regelbundna utbildningar som hanteringen personuppgifter i ämnen som avser banksekretess samt kundernas integritet.

CMC Markets kan komma att överföra dina personuppgifter utanför Europeiska ekonomiska samarbetsområdet där detta är nödvändigt för CMC Markets att fullgöra sina skyldigheter enligt avtal med dig. Det kommer att ske endast i de tillfällen där CMC Markets har bedömt att den mottagande parten har lämpliga kontroller och adekvata åtgärder i syfte att skydda dina personuppgifter. 

Hur länge behandlas dina personuppgifter?

Dina personuppgifter kommer att gallras vid den tidpunkt då vi anser att den personliga informationen inte längre behövs, i regel sker detta när CMC Markets upphör att vara skyldiga att lagra personuppgifter enligt lag (7 år efter avslutat affärsförhållandet/kundförhållandet) alternativt då ändamålet för att de samlades in inte längre föreligger.

Vi kan komma att lagra dina personuppgifter under en längre tidsperiod såsom då det krävs för att uppfylla våra rättsliga förpliktelser alternativt i annat syfte som t.ex. att erbjuda specifika och andra tjänster eller för att upprätthålla korrekt och adekvat datalagringsprocess samt uppdaterade affärssystem.​

Cookies (kakor) och andra webbplatser

En cookie är en textfil med information om ditt besök på vår webbplats, som sparas av din webbläsare och lagras på din dator. CMC Markets använder cookies (kakor) för att samla information om ditt besök på vår webbplats eller handelsplattform eller annan service vi erbjuder.

CMC Markets uses cookies (cookies) for technical reasons to enhance your experience of our website. By saving your settings for cookies (cookies), the content of our website can be adjusted based on your preferences and that the website functions properly. For more information on how and why we use cookies see our Cookie Policy

You can manage stored cookies by changing the settings in your browser, tablet or mobile. For managing cookies on your mobile phone, see the product's user manual or the browser's mobile guide. 

Some of our services may not work alternatively with limited functionality if your browser does not accept cookies. To view the cookies guide visit: allaboutcookies.org . The specified website also contains instructions on how to change your cookie settings in different browsers and how to remove existing cookies from your computer.

When you use this site, you may in some cases, through links, access other sites. CMC Markets Integrity and Security Policy does not apply to websites provided by third parties. Make sure you take part in the privacy and privacy policy on each site instead.

Provide comments and make complaints

If you have any questions, comments or complaints about how CMC Markets processes your personal information, you can contact our customer service . Should CMC Markets not answer your question or resolve your complaint, you can submit your complaint to your local data protection authority, see https://edpb.europa.eu/about-edpb/board/members_en for more information. You can also contact our Lead Supervisor Authority in Germany, the Hessian Commissioner for Data Protection and Freedom of Information: https://datenschutz.hessen.de/service/beschwerde , or the Information Commissioner's Office (“ICO”) in the United Kingdom through the ICO website: https://ico.org.uk/concerns .

Changes to our Privacy and Security Policy

CMC Markets may make changes to the Privacy and Security Policy from time to time and will notify you of such changes by publishing an updated version of the Policy. You are responsible for regularly reviewing the Privacy and Security Policy and your use of this Website, or any other service that we provide to you, after any changes are made, any such use shall be deemed your consent to the changes to the Privacy and Security Policy. in October 2019.

Contact CMC Markets

  • Phone +46 8 5069 3203;
  • Email to customer service@cmcmarkets.se ;
  • Letters are sent to: CMC Markets UK plc, 133 Houndsditch, London EC3A 7BX, United Kingdom, or to CMC Markets UK plc Branch Oslo, Fridtjof Nansen's place 6, 0160 Oslo, Norway.
  • One of the consequences of the General Data Protection Regulation (GDPR) is that some EU companies must appoint a Data Protection Officer (DPO). The Data Protection Ombudsman must ensure that we treat personal data with respect and in accordance with data protection legislation. You can contact our DPO at dpo@cmcmarkets.com .

Demo account

Try CFD trading with virtual funds in a risk-free environment.

Live account

Access our full range of products, trading tools and features.

Live and Demo Account Banner Short Version: Section UKLive and Demo Account Banner Short Version: Section UK
TOP
Standardiserad riskvarning: CFD-kontrakt är komplexa instrument som innebär stor risk för snabba förluster på grund av hävstången. 79 procent av alla icke-professionella kunder förlorar pengar på CFD-handel hos den här leverantören. Du bör tänka efter om du förstår hur CFD-kontrakt fungerar och om du har råd med den stora risk som finns för att du kommer att förlora dina pengar.