Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets, CFDs, OTC options or any of our other products work and whether you can afford to take the high risk of losing your money.

Web platform

How do I log into my CMC Markets account?

Where can I access the platform?

How can I reset my password?

Where can I find my account number?

How do I place a trade?

How can I download a statement?

How can I switch between my accounts?

Can I access the platform when I go abroad?

Am I able to access my account history?

Are there any devices from which I can’t access the platform?

Can I log into my account via your website and my mobile device at the same time?

How can I activate market data feeds?

Can I view the platform over more than one screen?

My platform is running slowly, what can I do about this?

What are the system requirements for accessing the online platform and mobile apps?

Where can I find holding costs on the web platform?

What is the maximum number of charts I can have open?

Do your platform's charts show the sell, buy, or mid-price of an instrument?

How can I get trading statements sent to my email address?

Why can't I see the prices for share CFDs?

How can I find information regarding a particular product?

How do I apply a stop-loss or take-profit order to an existing position?

How do I partially close a position on the desktop platform?

Can I go long and short on the same product at the same time and if so, how can this be done?

Can I eliminate slippage from my orders?

Can I contact someone for help from within the platform?

How can I find a product I want to trade?

Is there any support on the platform?

How do I apply a guaranteed stop-loss order?

Can I leave feedback?

Why and how does the minimum distance on a guaranteed stop-loss order (GSLO) change?

How do I trade on Countdowns? (for professional clients only)

What is the minimum trade on Countdowns? (for professional clients only)

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