FAQs
A professional client is deemed capable of making his or her own investment decisions, and understanding the risks involved, with greater autonomy than retail clients. A professional client has waived some regulatory protections afforded to retail clients, such as negative balance protection and restrictions on high-risk products. Higher leverage available on products on a CMC Pro account can work against investors and amplify losses.
No, as a professional client you will not get the same protections afforded to retail clients when using CMC Pro.
Risk warnings: CMC Markets will not be required to provide you with the current risk warnings we must provide to retail clients or any standardised risk warning that is introduced in future in relation to transactions in complex financial products.
Communications and financial promotions: Certain BaFin (or equivalent) rules relating to the form and content of information provided by CMC Markets do not apply, including those relating to communications and financial promotions.
Negative balance protection: Retail clients benefit from negative balance protection, meaning that their losses cannot exceed deposits. This functionality is not available to professional clients.
Leverage restrictions: CMC Markets is required to restrict leverage to between 30:1 and 2:1 on the products we offer to retail clients. Higher leverage can work against investors and amplify losses.
Financial Ombudsman Service (or equivalent): Access to the Financial Ombudsman Service (the “FOS”) will not extend to all professional clients (only those that meet the FCA handbook definition of a consumer) and may therefore not extend to you. The FOS is an independent service for settling disputes between FCA-regulated firms and eligible complainants. If you are not sure whether you will be entitled to refer your complaint to FOS, we suggest you contact FOS directly.
If you’re not eligible for CMC Pro, you can still trade thousands of financial markets on our innovative platform, using a standard CMC Markets account. There's no cost when opening a live CFD or MT4 account. You can also view prices and use tools such as charts, Reuters news or Morningstar quantitative equity reports, free of charge. However, you will need to deposit funds in your account to place a trade.
Yes, CMC Markets UK plc (registration number 173730) is fully authorised and regulated by the Financial Conduct Authority (FCA) in the UK. Retail client money is held in segregated client bank accounts and money held on behalf of clients is distributed across a range of major banks, which are regularly assessed against our risk criteria.