75% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

MT4

Questions

Answers

  • How do I download MT4?

    You can download and install the MT4 platform here

    Please note the download link does not work on mobile and tablet devices.

  • How do I log in for the first time?

    Please remember that your MT4 password is different from your CMC Markets admin portal password. To set your MT4 password, please log in to the admin portal using the password you created on the application form.

    1. Launch the MT4 platform. The icon shortcut should be available on your desktop once you have downloaded and installed MT4.

    2. Connect to the CMC server. You can find the server name at the top of the emails we sent you during the application process.

    3. Select ‘Existing trade account’ to log in.

    4. The following details will now be required:
        a) Login (this is your MT4 account ID)
        b) Your MT4 password

    5. ​You should now be logged in. You can verify this by looking at the 'Journal' tab and the icon in the status bar at the bottom.

  • Why do I need two passwords?

    When you trade on MT4 with us, you need one password to log in and trade on the MT4 platform, and one to log in to the admin portal.

    In the admin portal, you can fund your MT4 account quickly and easily, manage your passwords and view your account balance. You can also view your open positions.
     
    You admin portal password is the one you specify in our online MT4 application form (or your existing Next Generation password if you already have an account with us).

    Your MT4 password can then be set up within the admin platform.

  • How do I log in after the first time?

    1. Launch the MT4 platform. The icon shortcut should be available on your desktop. The MT4 platform will open on your screen.

    2. In the ‘Navigator’ section on the left of the platform you should see the account you first logged in with. The Navigator window can be toggled on and off using Ctrl+N.

    3. Select (double-click) the account you want to access and enter the following details: 
        a) Login (this is your MT4 account ID)
        b) Your MT4 password 

    4. You should now be logged in. You can verify this by looking at the ‘Journal’ and the icon in the status bar at the bottom.​

  • How do I fund my MT4 account?

    Fund your MT4 account through the CMC Markets admin portal on a PC or Mac, or via our MT4 funding portal on your mobile.

    To log in, you will need your admin portal username and password, not your MT4 platform login details. The MT4 funding portal also supports two-factor authentication (2FA) for enabled accounts.

    Once you've logged in, select the 'Payments' window from the main navigation in the admin portal, to deposit via card, PayPal or bank transfer. If you've logged in to the MT4 funding portal from a mobile, you will see these funding options straightaway.

    If you're a mobile user, you can create a quick link icon on your mobile homepage for easy access to the funding portal:

    • iOS (Safari) users: Once the page is loaded, tap the share button at the bottom of the screen and select 'Add to Home Screen'.
    • Android (Chrome) users: Once the page is loaded, tap the menu icon in the top right of the browser and select 'Add to Home screen'.

    Remember: Your MT4 platform password is different from your admin portal/mobile funding portal password, and is not kept in sync.

  • How do I open a demo MT4 account?

    1. Apply for a demo account
    2. Create an MT4 password within the admin portal
    3. Follow the live account login steps outlined above (but select the demo server – you can find the server name at the top of the emails we sent you during the application process)

  • What do I do if I already have an MT4 account with CMC?

    If you already have a demo or live MT4 account with CMC Markets and are opening a second account, you don’t need to download and reinstall the MT4 platform again. If you do reinstall MT4, you may lose any preferences you’ve set up previously.

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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money.