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Funding and withdrawals FAQs
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Getting started FAQs
How do I fund my CMC Markets account?
You can fund your CMC Markets account in the following ways:
These options are also listed on our web-based platform and in our app – look for the ‘Funding’ tab.
We do not accept cash or cheque payments. We are also unable to accept American Express or Diners Club.
Please ensure that you fund your account using a credit/debit card, bank account or PayPal account in your name. Payments from third-party sources will be rejected.
CMC Markets does not charge clients in the UK for depositing funds into their trading accounts. When we do impose charges – for example, to cover overnight holding costs – these charges will show up in your account history. If you notice a difference between the deposit amount in your trading account and the amount that you transferred, please contact your bank or card provider in the first instance.
How do I fund my CMC Markets account by credit or debit card?
In the platform or app, go to the ‘Funding’ tab, select ‘Add funds’, then select ‘Card’. From here you will be prompted to enter the amount that you wish to deposit, and your card details. Check all the details are correct before confirming your deposit.
Where do I find my security code?
This is the unique three-digit number printed on your credit or debit card. With most cards, it’s the last three digits of the number printed on the signature strip on the reverse of your card. It’s also known as a ‘Card Verification Value’ (CVV), ‘Card Security Code’ (CSC) or ‘Card Verification Code’ (CVC).
Where do I find my card expiry date?
Expiry (or expiration) dates usually appear on the front of a credit or debit card in a four-digit month/year format. For example, an expiry date of December 2026 would read as 12/26. Be careful not to confuse your card’s expiry date with its issue or ‘Valid From’ date.
What is 3D secure?
3D Secure is a fraud prevention measure that acts as an additional layer of security when making card payments online. You’ll automatically be directed to your issuing bank’s verification page when you deposit funds using your card.
How much can I deposit with a card?
You can deposit up to £50,000 in a single transaction when using a credit or debit card to fund your account.
Is there a charge for funding my account by credit card?
We do not charge you a fee for funding your account with a personal or corporate credit card. However, your card issuer may treat a payment to us as a cash advance, which might result in your card issuer imposing charges. Should the amount in your trading account differ from what was sent, please contact your bank or card provider in the first instance.
How do I fund my CMC Markets account via bank transfer?
In the platform or app, go to the ‘Funding’ tab, select ‘Add funds’, then select ‘Bank transfer’. From here you should be able to see the relevant beneficiary account name, sort code and account number.
Important: in the ‘Payment Reference’ field, please enter your CMC Markets account number followed by your first-name initial and surname (for example, ‘12345678PJones’). This will ensure that your funds are transferred in a timely manner.
How do I fund my CMC Markets account using PayPal?
To deposit funds from your PayPal account, the personal details – email address, surname, billing address and country of residence – associated with your PayPal account must be the same as those registered to your CMC Markets trading account. You should then be able to fund your trading account using the usual PayPal method of entering your email address and password. PayPal isn’t available for joint or corporate accounts, or accounts that allow you to trade Countdowns (available to CMC Pro account holders). If you’re a CMC Pro client wanting to fund your account from PayPal and you don’t plan to trade Countdowns, please call us on +44 (0)20 3003 8588 to update your account.
How much should I deposit?
We usually suggest adding £100 the first time you fund your account, as this should give you sufficient funds to place and maintain a trade.
As an example, if the minimum trade size for a spread bet on Gold is £0.50/pt, you would need to allocate an estimated margin of approximately £32.50 (5% margin rate for retail clients) to open the trade if the price of Gold were $1,300. The holding cost to keep this trade open overnight would be approximately £0.05, charged at 10pm (UK time) every night. Bear in mind that holding rates can change.
For a CFD trade, if the minimum trade size for Gold is 0.4 units, that would require an estimated margin of approximately £21.25 (5% margin rate for retail clients) to open the trade if the price of Gold were $1,300. The holding cost to keep this trade open overnight would be approximately £0.03, charged at 10pm (UK time) every night.
In this instance, the additional funds in your account would act as a buffer if the price of Gold were to move against you, as unrealised profits and losses are reflected in your account balance. Ensuring you have enough funds in your account to cover unrealised losses will mean your account balance won’t reach its close-out level in the event of adverse price movements.
In principle, you can deposit up to £50,000 per transaction when using a credit or debit card to fund your account, though your bank or card issuer may set limits below this amount. To find out if limits apply to deposits made via bank transfer or PayPal, please consult your bank or PayPal.
Do I need to deposit funds to activate my account?
You can sign in to your account as soon as your application has been processed and you have verified your account (a verification link will be sent to your registered email address). However, you won’t be able to place a trade unless there are sufficient funds in your account to open a position. If you prefer to test trading strategies in a risk-free environment, our free demo account allows you to practise trading with virtual funds.
Can a third party fund my account?
Payments from third-party sources will be rejected. Please only add funds to your account using a credit/debit card, bank account or PayPal account that is registered in your name.
What are the Payments team's operating hours?
Our Payments team can be contacted by phone on +44 (0)20 3003 8588 from 9am to 6pm (UK time), Monday to Friday. Emails to email@example.com will also be picked up during these hours. Bank transfers received after 6pm will be processed on the next business day. Card and PayPal payments should be processed as normal outside these hours.
Do I need to notify CMC markets if my address changes?
If the billing address for your card doesn’t match the address we hold on record for you, we may not be able to process your payments. It’s important that you keep your card issuer and us informed of any address changes. If your address has changed recently, please contact us using the ‘Live Help’ feature on the platform (within the ‘Support’ menu).
What happens if my bank card is lost, damaged or stolen?
If you lose or damage your bank card, or if it’s stolen, you should notify your bank immediately. Then please call us on +44 (0)20 3003 8588, and we will remove the relevant card(s) from your account. Alternatively, you can remove your card(s) from your trading account yourself, if you wish.
How can I get help adding funds?
We're here for you if you have any questions that aren’t covered on this page, or if you just need our assistance. Please call us on +44 (0)20 3003 8588, email us at firstname.lastname@example.org or contact us using the ‘Live Help’ feature on the platform, which pops up when you select the user icon in the top left-hand corner of the screen. We look forward to providing you with the information you need.