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Trade CFDs on over 10,000+ shares, FX pairs, commodities, indices and treasuries
Invest in Australian shares, a range of ETFs, warrants, mFunds
If you remove a guaranteed stop-loss order (GSLO) from an open position, convert it to a regular or trailing stop-loss order, or close out the position yourself, we will credit your account with 100% of the GSLO premium charge. An additional GSLO premium is required to modify an existing GSLO.
If you're currently long (with a buy position), make sure you're looking at a sell chart (you can change the chart type at the bottom of the chart itself). If you're short (with a sell position), make sure you're looking at a buy chart. If you still feel the stop loss should have been executed, please contact our Client Management team.
The premium charged for GSLOs will vary by product and depend on your trade size. The estimated cost will be displayed on order tickets before you agree to apply a guaranteed stop-loss order to a position, and will automatically be deducted from your cash balance once you have confirmed the GSLO. The premium is refunded in full if the GSLO is not triggered. Learn how we calculate our GSLO premiums.
Our Risk Management team determines the minimum distance for GSLOs on specific products, depending on market volatility and risk preference of that product on the day.
Some stocks have restrictions placed on them, because of which you can only buy the stock but not short it.
Please make sure you have taken into account any additional costs, such as overnight holding costs, the premium for guaranteed stop-loss orders, or commissions on share CFD trades. Profit and loss on CFD trading accounts is calculated in the currency where the product is domiciled and then converted into your account currency.
You can reset your password by selecting ‘Forgotten Password’ on the login page. We will then send instructions for changing your password to the email address you use to log into your account.
We offer CFDs on a large number of FX pairs abd this can be traded on the same platform as other CFD products. We don't, however, offer physical FX trading.
Yes you can. Click on the 'Accounts' tab and then 'Positions' on the trading platform to see your separate position clusters, or an amalgamated total with your average entry price.
To amend your registered email address, please contact our Client Management team by phone or send a request from your email address. In order to make the change we may ask you to confirm other personal details we hold for you on our records.
Yes, but we don't call them OCO orders. You can set up Stop Loss and Take Profit orders for every trade, as all orders are automatically linked together. If you close your trade or the Stop Loss or Take Profit order is triggered all other linked orders will be cancelled.
Sometimes you will be unable to buy or sell a product on the platform. There could be a number of reasons for this, but typically, it's when the regulator imposes restrictions or there's a lack of liquidity in the market. To list CFD shares on our platform, a number of parameters need to be met. If the parameters are not met, then we may not allow clients to buy/sell at that given time.