We endeavour to adopt the latest technology and practices to maintain the security of your data and your account. This includes the protection of your data and ensuring secure access to your accounts and the trading platform.
Security is built into our products and platform, and we subject them to regular penetration testing by independent security experts to ensure any new features or releases meet our high standards. Any identified security issues are reviewed and quickly resolved.
We appreciate that when you open an account and share your data with us, you trust us to handle your information with care. We're committed to protecting the privacy of all personal information that we obtain from you, and fully comply with the standards introduced by data protection laws, including the General Data Protection Regulation (GDPR), the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Two-factor authentication, or 2FA, is an added layer of security that requires you to enter a verification code, as well as your password, every time you log in to your online account. You'll receive a 'one-time password' (OTP) and then enter it when prompted, when logging into your account. You can choose to receive OTPs either through your mobile app, which will typically involve scanning a QR code on screen, or by SMS. Once you've switched on 2FA for your account, it will become a mandatory step in the login process every time you access your account, through our online trading platform and mobile apps. Learn how to set up 2FA here. Enabling this option protects your account so even if someone discovers your password, they can't log in without the code, which is sent to your phone.