You only need to set up bank details if you intend to transfer funds to your bank account. You can also fund and make withdrawals from your account via POLi, BPAY, PayPal and bank transfers. Once your bank details have been verified, your bank account will be registered and visible as a withdrawal destination on your payments menu. As we are not permitted to make any third-party payments to clients, we may ask that you provide us with some form of documentation to ensure ownership of the bank account you wish to register matches the records held on our database.
If you haven’t sent funds back to a registered debit or credit card in a period of 12 months or more, or if your card has expired, we will no longer be able to use the card as a withdrawal destination. Please note that you may only withdraw up to the total amount deposited from that particular credit card. For example, if you deposit $10,000, and make $20,000 then you will only be able to withdraw the initial $10,000 back to your registered card. If you need any assistance withdrawing funds from your account, please contact us.
You can withdraw funds from your account online by clicking on the 'Payments' icon and then selecting the 'Withdrawals' tab. Alternatively, you can use chat (Live help) or call our Client Management team for assistance. Please be aware that for your protection, we may request additional information and/or proof of identity before processing the withdrawal request. We do not transfer funds to a third-party account so please ensure that the bank account is in your name. Note: if your bank details are on file we will process your request the same day as long as your request is before the cut-off time of 2pm Sydney time.
You can additionally withdraw back to your registered credit/debit card up to the amount you have initially deposited using that card. For example, if you deposit $10,000, and make $20, 000 then you will only be able to withdraw the initial $10,000 back to your registered card. Withdrawals can also be made via POLi, BPAY and PayPal.
Your payment has most likely not been processed. If in doubt please check your account balance under 'Account' or alternatively call us on 1300 303 888 or via email at email@example.com and we’ll be happy to help you.
POLi is an online payments service that enables you to make safe, real-time payments to CMC Markets directly from your online bank account. Note: CMC Markets will not charge you for this transaction.
You can use POLi if you bank with:
You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to place a trade unless there are sufficient funds in your account to open a position. You can fund your account via POLi, BPAY, PayPal, credit and debit card, plus bank transfers.
If you prefer to test strategies in a risk-free environment, our free demo account will allow you to practise trading with virtual funds.
PayPal is a global, secure online platform which allows real-time funding and withdrawals on your live CFD account.
In order to link your bank account as a withdrawal destination, please email a full copy of your electronic bank statement in PDF format to firstname.lastname@example.org. Please ensure the bank’s logo, full name of the account holder and full bank account number are shown on the statement. The name on the bank account needs to match the name on the CFD trading account. Please also ensure the statement is dated within last six months.
For security and verification purposes, please email the bank statement from the email address registered on your account. Your registered email address is the email address you use to login to the platform.
If you’re not comfortable with providing a full e-statement in PDF, you also have the option to email a bank account confirmation letter in PDF format. This needs to be downloaded directly from internet banking or obtained by contacting your financial institution.
Alternatively, you can post us a bank account confirmation letter issued by your bank to confirm the bank account is in your name. The confirmation letter needs to be issued within the last six months.
The copy of the letter can be posted to our postal address below using your account number as reference and mark attention to CFD New Business Team.
CMC Markets Australia
PO Box R1879
Royal Exchange NSW 1225
CMC Markets NZ Ltd
PO Box 106645
Auckland Central 1010
If you make a deposit via debit or credit card you will be charged a merchant fee. Debit card deposits attracts a 0.6% merchant fee, while the fee for credit card deposits are 1%.
These deposits must be made from a card held under the same name as the trading account as we do not accept 3rd party payments.
You are able to withdraw funds back to the card with no charge, although you can only withdraw up to your total deposit amount on that card, no more.
These withdrawals usually take around 3-5 business days.