CFDs and OTC Options are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading CFDs and OTC Options with this provider. You should consider whether you understand how CFDs and OTC Options work and whether you can afford to take the high risk of losing your money.
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CFDs
Forex
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Security FAQs
User guides
Web platform
Mobile apps
MT4
Demo accounts
Live accounts
Trading problems FAQs
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Price adjustments FAQs
Top FAQs
Switching to CMC Markets FAQs
First steps
Problems logging in
Platform set-up
Complaints FAQs
Extended trading hours FAQs
TradingView FAQs

Top FAQs

It’s easy to switch between your CMC Markets accounts. If you’re using our desktop trading platform, go to the ‘My Accounts’ tab on the left of the screen and choose the account you wish to view from the list. Alternatively, select your account number in the top-left corner of the screen and choose the account you wish to view from the ‘Account Selection’ window.

If you’re using an iPhone or iPad, select the 'More' button (with the three dots), tap ‘Select Account’ and choose the account you wish to view.

On an Android device, tap the three lines at the top of the screen, then tap anywhere in the blue section at the top of the side menu and choose the account you wish to view from the list.

We may use your information to make further enquiries about you, including checks to combat fraud. We do not sell your personal information to any third parties for marketing purposes. For further information, please read our privacy policy, which explains in more detail how we protect your personal information.

Once we’ve sent you confirmation that your account has been opened and after you’ve verified your email address, you can log into your account via our website. To log in, enter your registered email address and password.

You can fund your account using a valid payment card, online (open) banking, or by transferring funds through your bank account. We don't accept cheques or cash deposits, or American Express or Diners cards.

Please ensure that any payment you make to fund your account is from a card or account in your name. Payments from third-party sources will be rejected.

If you transfer funds to us from a bank outside the UK, additional charges may apply. Charges will be deducted from the payment amount and net proceeds credited to your trading account.

Any cards you wish to register to your account will need to be enrolled with 3D Secure (verified by Visa or MasterCard Secure Code) for payments to be successfully credited to your account. You can also deposit using Apple Pay with an eligible Visa or Mastercard in Apple Wallet.

Please note that we only take deposit requests over the phone if your account is approaching a margin call.

On our desktop trading platform and mobile apps, select the buy or sell price for your chosen instrument, and an order ticket will appear. Choose between a Market Order, Limit Order, or Stop Entry Order, enter your trade size and any Stop Loss or Take Profit levels, and then place your trade by pressing the Place Buy Market Order or Place Sell Market Order button.

You can reset your password by selecting 'Forgot password?' on the login page. We'll then send instructions for changing your password to the email address you use to log in to your account.

Yes, we offer a free demo account. It comes with virtual funds, allowing you to practise trading on our platform in a risk-free environment.

Please note that you can choose to activate prices for UK and Italy share CFDs on a demo account for a calendar month – activating on the first day of any month offers the maximum amount of time to practise trading on these shares. Other countries' shares are offered for 30 days, rather than the current calendar month.

Once you've opened a demo account, we’ll send a verification link to your registered email address. Simply select the verification link to activate your demo account.

On our desktop trading platform, your account number – sometimes referred to as your ‘Account ID’ – is in the top-left corner of the screen. Your account number can also be found in the email we sent you to confirm the opening of your account. If you use more than one of our products, you’ll have more than one account number.

To find your account number(s) on an iPhone or iPad, select the 'More' button (with the three dots), then choose 'My Accounts'. Your account number(s) can be seen alongside your account type.

On an Android device, tap the three lines at the top of the screen, then choose 'My Accounts'. Your account number(s) can be seen alongside your account type.

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CFDs and OTC Options are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading CFDs and OTC Options with this provider. You should consider whether you understand how CFDs and OTC Options work and whether you can afford to take the high risk of losing your money.

CMC Markets is a reference to CMC Markets Germany GmbH. CMC Markets Germany GmbH is a company licensed and regulated by the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) under registration number 154814.

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