For professional clients only

On the mobile app, select 'More' at the bottom right of the screen and then click on 'Countdowns'. On the desktop platform, click on the clock icon located on the left-hand side of the question mark. On the desktop platform, you will be able to see 'Support' for the question mark and Countdowns for the clock. If, however, you are accessing the mobile app using a smaller screen, this may not be as obvious.

Within the deal ticket, select 'Stop Loss' and then click on the arrow below 'Regular' on the right-hand side of the deal ticket. Then select 'GSLO' (guaranteed stop-loss order). Proceed to enter your stop loss amount as you would with a regular stop. Please note that there is a minimum distance at which GSLOs will be placed and a premium attached. This information can be found within the product overview for the relevant product.

Select ‘Account’ at the bottom of the screen to bring up your open positions, then select the red cross next to the trade that you wish to close or partially close. You can then close or reduce the size of your position. When you've amended your trade, tap 'Confirm'. Your trade will then be closed, or partially closed, based on the information you entered. If you partially close a trade, you'll see the remaining part of the trade in the positions window.

Once we've confirmed that your account is open, and after you’ve verified your email address, you can log in to your account via our website. To log in, be sure to use your registered email address and password.

Log in to the app, select ‘Account’ at the bottom of the screen to bring up your open positions, then select the trade to which you would like to attach a stop-loss or take-profit order. Then select ‘Stop Loss’ or ‘Take Profit’ and enter your desired level. When you’re ready, tap ‘Modify’ to save your changes.

For professional clients only

You can access the loss limit feature via 'Account Settings'. This feature lets you set the maximum amount you are willing to lose on Countdowns over different time periods (day, week and month).

Yes. Log in to the trading platform from your desktop computer and drag the edge of your browser window to expand the platform over multiple screens.

First, select the name of the instrument you wish to trade. This will open a chart showing the instrument's recent price movements. Select the 'Technicals' tab at the bottom of the chart window (you may need to expand the window to see the tab). Then choose the technical indicator that you’d like to add to the chart.