Depending on your circumstances and the region you are a resident of, we may request that the documentation you submit to us is certified. A certified copy is a copy of an original document that has been endorsed as a true copy of the original by an approved individual. Examples of approved individuals who can certify documents include:
Lawyer
Notary public
Commissioner of oaths
Bank manager
Ambassadorial staff
Law enforcement official
The certification on all certified copies should include:
The statement: Certified to be a true copy of the original
The name and signature of the person who has certified the document
The certifier's job title
The certifier's telephone number
The certifier's company stamp, if applicable or their address
The date of the certification
Translated documents must be annotated with the wording “True translation” and must be signed and dated by the translator.
As a European regulated financial services firm we are required to comply with industry 'Know Your Customer' (KYC) requirements to identify our customers and check they are who they say they are. We are required to verify your identity and obtain information about your source of income and wealth and level of experience with financial products. Security of clients' personal information is of the utmost importance to us. For more information, please read our privacy and security policy, which explains in more detail how we deal with the personal information that you provide us.
Each client can have one CFD account with us.
You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won't be able to place a CFD trade until there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, a free demo account will allow you to practice trading with virtual funds.
Our aim is to help you start trading as quickly as possible.
However, there may be cases where additional documentation is needed before we can process your live account application. The account opening depends on how quickly you can provide us with the required supporting documents; on average the process takes a couple of days. Once you have submitted your documents, we will contact you immediately.
Yes, you can give authority to another person to trade from your account on your behalf (a limited power of attorney). Please contact our Client Management team who will be able to assist you with setting this up.
It’s easy to switch between your CMC Markets accounts, if you have more than one account with us.
If you’re using our desktop trading platform, go to the ‘My Accounts’ tab on the left of the screen and choose the account you wish to view from the list. Alternatively, click on your account number in the top-left corner of the screen and select the account you wish to view from the ‘Account Selection’ window.
If you’re using an iPhone or iPad, select the 'More' button (with the three dots), tap ‘Select Account’ and choose the account you wish to view.
On an Android device, tap the three lines at the top of the screen, then tap anywhere in the blue section at the top of the side menu and choose the account you wish to view from the list.