Suncorp Share Trade Platform customer transition to CMC Invest

Suncorp Bank and CMC Invest have agreed to transition customers from Suncorp Share Trade to CMC Invest as part of Suncorp Bank’s strategy to focus on core banking services.

Suncorp Transition FAQs
Frequently asked questions

Will my open and partially open orders remain open in the market?

You will still have your open orders and partially open orders once you have transitioned. These will be subject to the rate in which they were placed. If you would like to benefit from your new rate, you will need to cancel and re-place the order.

What if I don’t want to transition?

Your Share Trade account has already transitioned to CMC Invest, you can choose to close your CMC Invest account. To do this you will need to contact our Client Services Team on 1300 303 888 to close your account. Share Trading lines are open from 7:30am – 7:00pm (Sydney time), Monday–Friday.

Where do I login once I have transitioned?

You can login here

When will the transition change come into effect?

All Share Trade customers were transitioned to CMC Invest on 29 June 2022. You received a communication advising of your successful transition across to CMC Invest.

Why is this transition happening?

Suncorp Bank and CMC Invest have agreed to transition customers from Suncorp Share Trade to CMC Invest as part of Suncorp Bank’s strategy to focus on core banking services.

What does the transition to CMC Invest mean for me?

This transition means you will become a direct client of CMC Invest, accessing a range of additional benefits currently unavailable on the Suncorp Share Trade platform including improved pricing, such as access to $0 brokerage when you buy Aussie shares under $1,000 (limited to per security, per day. Excludes margin loan settled trades) and $0 brokerage (FX spreads apply) when you trade US, UK, Canadian and Japanese markets. Additionally you'll get access to exclusive educational tools and a cutting-edge mobile app.

Your trading account will continue to operate as it currently does with your login and password unchanged. From Wednesday, 29 June 2022 (after market hours) you will be able to login via CMC Invest.

Suncorp Account Management FAQs
Frequently asked questions

What can I trade on my new CMC Invest account?

CMC Invest offers you a wide range of investments including Australian shares, International shares, ETFs, options and more.

What will it mean for my account?

You will have the same login credentials and can use these to log into the CMC Invest platform. 

How do I download the CMC Markets Invest app?

You can download the CMC Markets Invest app via the Google Play Store and Apple App Store.

Will my documents be available at the end of financial year?

Yes, these documents will be housed in the same place as before on the platform. You can access these documents under Account > Statements > EOFY Trading statement.

Will my watchlists move over to the new platform?

Your watchlist will move across to CMC Invest. Everything about your trading account will be the same; same great platform, same personalisation, just CMC Invest branded and with extra benefits. 

Will I have to change where my funds are held?

Your cash account will stay the same for the time being and you will be advised of any future changes. where applicable in line with your Terms and Conditions and other product documentation.

Suncorp Rates and fees FAQs
Frequently asked questions

How do I pay for my shares?

Your CMC Invest account will still be linked to your Wealth Cash Management Account (WCMA), continuing to make trading easy.

  • You will need to have sufficient funds in your linked WCMA to cover the trade

  • Trades are settled seamlessly to this account

  • Interest is earned on your balance in-between trades

  • Funds are at your fingertips for more immediate transactions

  • Transfer instantly between your WCMA and other Suncorp Bank accounts

  • Use your WCMA as a transaction account with a linked Transaction Card or Visa Debit Card

  • No monthly account keeping fee on your WMCA

What will my new rates be?

After the transition, you will benefit from our low online brokerage fees. Please refer to our FSG for our full pricing.

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