Transfer your pensions, ISAs and GIAs

We don’t charge you to transfer an account from another provider to us. You should always check with your current provider if they charge an exit fee, though, as some providers do. We’ll never charge you an exit fee either, so there’s no charge to transfer into CMC Invest or out from us to another provider. Under certain circumstances, we may cover your exit fees when you transfer to us.

Yes, you can. You can transfer a fixed-rate ISA before or after the maturity date (when the fixed-rate ISA ends). However, it's essential to be aware that transferring a fixed-rate ISA before its maturity may incur an early closure charge from your current provider.

We’ll just need a few basic details from you, including your current provider’s details and your account number (sometimes called your account reference or client ID) with them. You’ll also need to choose the type of account you want to transfer to us.

You can only transfer a general investment account with another provider into your CMC Invest general investment account. You can transfer cash, stocks & shares or an innovative finance ISA into your CMC Invest Stocks & Shares ISA.

You’ll also need to choose whether you want to do a full or partial transfer – partial transfers take a little longer as you’ll need to tell us which assets and cash amounts you want to transfer in. This method is for transfers from UK brokers. If you want to transfer from a different source, we can arrange this and communicate the requirements via secure message in our app.

No, transferring an existing ISA from another provider to us doesn’t count as a new contribution towards your ISA allowance. When you transfer, we’ll get what’s known as an ‘ISA history form’ from your current provider. This tells us how much of your ISA allowance you’ve used for the current tax year, so we can apply it to your account with us. Once your transfer is complete, you’ll see the allowance on your CMC Invest ISA account update to the allowance used at your previous provider.

Transferring an existing ISA or general investment account (GIA) from another provider to your CMC Invest account usually takes around 30 days to complete. This can vary, though, depending on how quickly your current provider responds to our request.

The quickest way to transfer is to follow the steps in our app – just enter the details of the account you want to transfer and submit your transfer request. We’ll then get in touch with your current provider to arrange the transfer. You’ll be able to track the progress of your transfers in the app, with our handy transfers dashboard. This method is primarily for UK broker-to-broker transfers. If you want to transfer from a different source, our app will guide you through the relevant steps for the most requested scenarios. However, you’re free to contact us via secure message in our app or phone us. You should check with your current provider if they will prevent you from selling while they process your transfer request, as this may not be in your best interests. All transfers into CMC Invest can be tracked on our app, so you’ll receive relevant updates on your request.

We’re growing our investment universe, so you might not currently have access to all the markets you're invested in. If you want to transfer over an investment that we don't yet offer, we’ll try to add that investment to our app when possible. You can also choose to either leave your asset at your current provider or sell it and transfer the proceeds across to us as cash, which you can then reinvest.

If you want to transfer a mutual fund that’s exclusive to your current provider, we’ll ask you if you’d like to convert that asset to a common fund class that we are able to hold. As with shares, you also have the option to leave that asset at your current provider or sell it and transfer the proceeds across as cash.

If your current provider requires you to complete additional forms to transfer to us, you can use the information below to help.

• Name of Receiving Scheme/Provider = CMC Invest SIPP

• The telephone number for Receiving Scheme/Provider = “insert client service number”

• Contact name at Receiving Scheme/Provider = Transfers Team

• Name of Receiving Scheme Administrator = Quai Administration

• Telephone number for Receiving Scheme Administrator = 01733 305740

• Contact name at Receiving Scheme Administrator = Wealth Management Team

• Address of Receiving Scheme Administrator = 16 Tesla Court, Innovation Way, Peterborough, PE2 6FL

• MRC reference number = 20008032RK

• FCA registration number = 948126

For further assistance, contact us at +44 (0)20 3003 8303, Monday to Friday 07:30 to 21:30.

Yes, CMC Markets Investments Limited (registration number 948126) is fully authorised and regulated by the Financial Conduct Authority (FCA) in the UK. Retail client money is held in segregated client bank accounts, and money held on behalf of clients is distributed across a range of major banks, which are regularly assessed against our risk criteria.

Yes, your eligible deposits with CMC Markets are protected up to a total of £120,000 by the Financial Services Compensations Scheme (FSCS), the UK's deposit guarantee scheme. If CMC Invest ever went into liquidation, retail clients would have their share of segregated money returned, minus the administrator's costs in handling and distributing these funds. Any shortfall of funds up to £120,000 may be compensated under the FSCS.

Under the FCA's client money rules, we're required to segregate client money from our own funds (unless you agree with us otherwise). The money held in segregated bank accounts does not belong to us and will be held in a way that enables it to be identified as client money. Learn more about client money regulations.

In the UK, you won’t need to pay capital gain tax (CGT) on any profits you make from selling investments, and dividend tax on income you receive from companies in your stocks & shares ISA and self-invested personal pension (SIPP). Any profits and dividend income to your general investment account is taxable and will be shown in your ‘Consolidated Tax Certificate’, provided to you following the end of each tax year. Tax treatment depends on your individual circumstances and may be subject to change in the future.

Visit our contact us page for details on how you can get in touch with us.