Live account
As a regulated financial services firm, we are required to comply with industry 'Know Your Customer' (KYC) requirements to identify our customers and check they are who they say they are. We are required to verify your identity and obtain information about your source of income and wealth and level of experience with financial products. Security of clients' personal information is of the utmost importance to us. For more information, please read our privacy and security policy, which explains in more detail how we deal with the personal information that you provide us.
Each client can have one CFD account and one spread betting account at the same time. Multiple CFD or spread betting accounts may be available at our discretion.
You don't need to deposit funds to 'activate' your account, but you'll need to fund your live account in order to place trades.
Once your application for a live account is successful, you can log in to your account after selecting the verification link that we send to your registered email address. However, you won't be able to place a trade until there are sufficient funds in your account to open a position.
We aim to help you start trading as quickly as possible. In many cases, we can open a live account in as little as 60 seconds, though the length of the process can vary based on factors such as your location and eligibility.
If you’re a UK resident, you’ll get a response from us within 60 seconds of submitting your online application form. At this point, your account will either be open, or you’ll have received an email from us asking you to supply additional documents to support your live account application.
If you’re a non-UK resident, the live account application process typically takes two days. Once you have submitted your documents, we'll contact you within one business day. The account opening process may be delayed if you cannot provide us with the required supporting documents.