Complaints
What is the complaints procedure at CMC Markets?
Our aim is to provide a high level of service to all our clients, all of the time. We value all feedback and use it to enhance our products and services. We appreciate that from time to time things can go wrong, or there can be misunderstandings. We are committed to dealing with queries and complaints positively and sympathetically. Where we are at fault, we aim to put things right at the earliest opportunity. You can find our complaint handling procedure here or contact us at global@cmcmarkets.com to begin your account query. Please note that all queries and complaints will be handled in English.