FAQs

Your funding might be delayed due to your CMC Markets trading account number not being entered in the payment reference/description section.

When you perform a funds transfer, please kindly remember to indicate your CMC Markets trading account number in the reference/description section. Please also note that any payment from third-party sources will be returned to the bank account that it was transferred from, as we do not allow any third-party funding.

If you require any assistance with regards to your funding, please kindly email our client management team at support@cmcmarkets.com.sg or contact our hotline at 1800 559 6000.

Click here for information on funding and withdrawals. You can also access our Next Generation platform for more details. If you have any questions, kindly contact us directly in our details below:

Call details: 1800 559 6000

Email: support@cmcmarkets.com.sg

You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won't be able to place a trade unless there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, our free demo account will allow you to practise trading with virtual funds.

If you want to trade a share CFD or view the price data for that share, you will need to activate the market data subscription for the applicable country or group of countries that the share product is based in. We provide market data for shares from most countries we cover free of charge. For a few markets – Australia, the UK, Italy and Norway – there is a monthly fee for the market data subscription and the monthly fee will differ, depending on which country and/or countries the share CFDs relate to. The monthly fee, if applicable, will be debited from your account at the time you activate a market data feed. Please note that the market data fee for the full calendar month will be charged, irrespective of whether you activate or deactivate the market data subscription part way through the calendar month. If you execute two or more trades under the same market data subscription (same country) during a subscription period, the fee for that period will be refunded to your account.

In addition to the market data fee, local taxes and duties may also be charged. The market data fees will be converted into your account currency at our prevailing currency conversion rate before being debited from your account.

It's your responsibility to ensure that you have sufficient funds in your account to pay any market data fee in full.