Crypto

Crypto funding allows you to deposit or withdraw funds using cryptocurrency instead of traditional bank transfers or other instruments.

You send cryptocurrency from your wallet to a designated address provided through our regulated crypto payment provider. The crypto is converted into fiat currency and credited to your CMC account.

All crypto transactions are handled by a regulated crypto payment provider. CMC does not receive or hold your cryptocurrency at any stage.

We support USDT (TRC20 and ERC20), USDC (ERC20), Bitcoin (BTC), and Ethereum (ETH).

Supported networks include TRC20 and ERC20 for USDT, ERC20 for USDC, and the native networks for BTC and ETH. You must ensure the correct network is used when making a transaction.

Ensure you are using the correct wallet address, supported asset, and correct network before sending funds.

Log in to your account, select crypto as your funding method, and follow the instructions to generate a wallet address. Send your crypto from your personal wallet to this address.

Crypto Funding may not be available depending on your account type, jurisdiction or regulatory eligibility. Please log in to your account to view the payment methods currently available to you.

Deposits are typically processed within the same business day, subject to blockchain confirmations, operational processing and any required verification.

Your account will be credited after the crypto is received, processed, and converted into fiat currency.

Any applicable minimum or maximum deposit amount will be displayed within the Crypto Funding page before you submit your deposit. Please refer to the limits shown in the platform at the time of your transaction.

CMC charges a 0.5% fee on the converted fiat amount. You may also incur blockchain network (gas) fees when sending crypto.

The conversion rate is determined by our regulated payment provider at the time your transaction is processed.

You must deposit from a wallet that you own and control. Additional verification or checks may apply depending on the source of the transaction. Deposits from third-party wallets will not be accepted.

Your wallet address remains associated with your account unless it is changed by CMC. Always use the wallet address currently displayed in the platform before sending funds.

If the quoted conversion rate has expired before your crypto is received, a new conversion rate from crypto payment provider will be applied when your transaction is processed.

Deposits from third-party wallets will be rejected or delayed as additional checks may be required.

Once your transaction is confirmed on the blockchain, it will be processed, converted into fiat, and credited to your account.

You can track your transaction using the transaction hash (TXID) on a public blockchain explorer.

Crypto transactions are irreversible. If you send funds to the wrong address, they cannot be recovered.

Using an unsupported or incorrect network may result in loss of funds. Always ensure the network matches the instructions provided.

No. Once a transaction is submitted to the blockchain, it cannot be reversed.

Delays may occur due to network congestion, insufficient confirmations, or additional checks being required.

Deposits may not be credited if transaction requirements are not met, including incorrect details, unsupported assets, or verification issues.

Yes. Transactions may be declined if they do not meet security, regulatory, or verification requirements.

Wallet registration helps ensure that the wallet belongs to you and protects against unauthorised or third-party transactions.

If wallet verification is unsuccessful, you may need to register a new wallet and complete the verification process again.

Transactions may be subject to monitoring and review to ensure they meet security and regulatory requirements.

Crypto transactions are secured by blockchain technology, and additional safeguards are applied during processing.

Submit a withdrawal request, provide your wallet details, and complete any required verification. The payment provider will process and send the crypto to your wallet.

Withdrawals are typically processed within the same business day, subject to verification, operational processing and blockchain network conditions.

CMC does not charge additional fees for withdrawals. However, network (gas) fees may apply by the payment provider.

Any applicable minimum or maximum withdrawal amount will be displayed within the Crypto Withdrawal page before you submit your withdrawal request. Please refer to the limits shown in the platform at the time of your transaction.

No. You can only withdraw to a wallet that has been verified and is under your control.

Yes. Wallet verification is required before withdrawals can be processed.

Changes may not be possible once a withdrawal request has been submitted. You may need to submit a new request.

Your request will be reviewed, processed, and sent as crypto to your verified wallet.

Delays may occur due to verification checks, processing requirements, or blockchain network conditions.

No. CMC does not receive, send, hold, or store cryptocurrency at any time.

Availability may vary depending on your location and applicable regulations. Please log in to the CMC platform to find out the latest availability.

Crypto funding is available to individual account holders only.

No. Crypto funding is not available for joint accounts.

No. Crypto funding is not available for corporate accounts.

This is to ensure that all transactions can be properly verified and meet applicable security, operational, and regulatory requirements.