First steps

Questions

Answers

  • How can I upgrade my account from demo to live?

    Click on the 'Login' button on the top navigation and then click on the ‘Live Account’ button to go to the live account online application form. Use your demo account login details to get started and then follow the step-by-step instructions to complete the additional fields to apply for your live account.

  • What documentation could I be asked to provide when my application for a live account is being processed?

    After you have completed an application, we will require the following documents to open your account:

    • A signed copy of the Client Acknowledgement Form.
    • Proof of identity - a valid photo ID (NRIC), passport or driving licence; 

    If your proof of identity document does not show your current residential address, we will also require:

    • Proof of address - any one of the following documents, dated in the last three months, clearly showing your current residential address:

    - Bank / Credit Card Statement

    - Town Council Service and Conservancy bill

    - Singapore Power utility bill

    - Cable TV Bill

    - Telecommunication / Internet Bill

    - Insurance / Statement / letter

    - Any Bill/Statement/letter from a government agency or statutory board participating in the One-Stop change of address reporting service

    As we will require a copy of your bank statement to withdraw funds from your account, it may prove simplest to provide it with your application, as your proof of address.

    For Singaporeans, you can simply bring your NRIC card to our office from 9am to 7pm, Monday to Friday. Our address is:
    CMC Markets, 9 Raffles Place, #30-02 Republic Plaza Tower 1, Singapore, 048619.

    If you can't make it to our office, you can provide legible photos of these documents via email or by fax. Alternatively, you can post the documents to us.

    Overseas applicants should send the equivalent documents from the list above, from their respective jurisdictions. Please contact us should you have any queries in this respect.

    In certain cases we may require further documents. We will be in touch with you directly should this be the case.

  • How do I apply for an account with CMC Markets?

    Apply now for a demo or live account with CMC Markets. Please remember that losses can exceed any deposits.

  • How long does it take to process an application for a live account?

    Our aim is to help you start trading as quickly as possible. We typically process applications in one to three working days.

    However, there may be cases where additional documentation is needed before we can process your live account application.

    If you reside outside Singapore, the account opening depends on how quickly you can provide us with the required supporting documents.  Once you have submitted your documents, we will contact you within the business day.

  • Do I need to deposit any funds to activate my account?

    You can sign in to your account as soon as you have received notification that your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to place a trade unless there are sufficient funds in your account to hold an open position. If you prefer to test strategies in a risk-free environment, our free demo account will allow you to practise trading with virtual funds.

  • Do I need to open a separate forex trading account to trade forex with CMC Markets?

    No, our CFD trading accounts offer FX trading. We do not offer a separate account that deals specifically in FX.

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CFD trading can result in losses that exceed your deposits. Ensure you understand the risks.