CMC Markets is committed to protecting the privacy of all personal information that we obtain from you. Our privacy and security policy explains how and why we collect personal information about you, and how that information is maintained and used ("Privacy and Security Policy"). This Privacy and Security Policy applies to all organisations within the CMC Markets group of companies ('CMC Markets'), including CMC Markets UK plc, and covers the following:
We will collect and process the following personal information about you:
CMC Markets collects your personal information in order to provide you with our products and services and to establish and manage your account. By collecting your information, CMC Markets is able to monitor and improve the services we offer to our existing and potential clients.
CMC Markets may use information for any one or more of the following purposes:
When we collect and use your personal information, we will make sure this is only done in accordance with at least one of the legal grounds available to us under Data Protection law.
Using your personal data: the legal basis and purposes
We will process your personal data:
As necessary to perform your contract with us for the relevant account(s), or services:
As necessary for your own legitimate interests or those of other persons and organisations, eg:
As necessary to comply with a legal obligation, eg:
Based on your consent, eg:
You are free at any time to change your mind and withdraw your consent.
CMC Markets may provide your personal information to:
Please note that CMC Markets does not sell or provide your personal information to third parties for marketing purposes.
CMC Markets also requires that external organisations, outside of CMC Markets, who handle or obtain personal information acknowledge the confidentiality of this information and undertake to respect any individual’s right to privacy and comply with all of the relevant data protection laws and this Privacy and Security Policy.
Your rights are as follows in respect of the personal information we hold about you:
Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.
You can contact us by sending an email to firstname.lastname@example.org. If you prefer to contact us via phone or by postal service, please refer to the below section "How to contact us".
We will stop processing your personal data unless the processing is for the establishment, exercise or defence of legal claims or we have a legitimate business purpose or legal grounds for the processing.
CMC Markets is committed to protecting the privacy of all personal information, which CMC Markets obtains from you.
We continue to adopt industry and information security best practices to protect your personal information and ensure unauthorised persons do not access it. Measures include encryption of data during transmission, strong authentication mechanisms, cyber security processes and secure access to machines and data.
We train our employees who handle personal information to respect the confidentiality of customer data and the privacy of individuals.
We may transfer personal information to other countries outside of the European Economic Area, such as the USA. In such circumstances we will ensure the transfer is lawful and that there are appropriate security arrangements.
We will remove any personal information that will identify you or we will securely destroy the records when we consider that that personal information is no longer required. This could be a period of seven years after our business relationship with you has ended.
However, we may need to maintain certain records for a longer period, for example, where we are required to hold your personal information for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records.
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When you use this website or other services, we provide to you, you may be able to link to other websites. This Privacy and Security Policy does not apply to those sites. CMC Markets encourages you to read the privacy policies on such sites.
If you have any questions or complaints about the way CMC Markets handles your information please contact us. If CMC Markets does not resolve a complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office ("ICO"). You can find details about how to do this on the ICO website at ico.org.uk/concerns or by calling their helpline 0303 123 1113.
If you have any questions about this Privacy and Security Policy or want to exercise your rights, please contact us by:
• Phone on +44 (0)20 7170 8200;
• Email at email@example.com; or email at firstname.lastname@example.org
• Post to CMC Markets, Customer Services, 133 Houndsditch, London, EC3A 7BX.