Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money.

Security FAQs

What is two-factor authentication (2FA)?

Two-factor authentication, or 2FA, will be increasingly familiar to those who use online banking or make payments online. It involves receiving a one-time password (OTP) from your bank, and entering that OTP when prompted, when you log into your account or making an online payment. 

You can choose to receive OTPs either through a mobile app, which will typically involve scanning a QR code on screen, or by SMS. In the unlikely event that either method should fail, the other will be available as an alternative. Should both methods fail, or be unavailable, for instance if you have difficulty receiving messages while overseas, we can provide OTPs over the phone. For more information on how to set up 2FA, please visit our learn section.

Once you have switched on 2FA for your account, it will become a mandatory step in the login process each time you access your account, through our online trading platform and mobile apps.

 

What does CMC Markets do with my personal information?

We may use your information to make further enquiries about you, including checks to combat fraud. We do not sell your personal information to any third parties for marketing purposes. For further information, please read our privacy and security policy, which explains in more detail how we deal with the personal information you provide us.

Need further support? Contact us

Call us

Call us

Call us on +44 (0)20 7170 8200

Out lines are open 24/5

Email us

Email us

clientmanagement@cmcmarkets.com

with any queries or questions