Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money
75% of retail investor accounts lose money when spread betting and/or trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.
What information are we collecting and how are we collecting it?
We will collect and process the following personal information about you:
Why we collect your information
CMC Markets collects your personal information in order to provide you with our products and services and to establish and manage your account. By collecting your information, CMC Markets is able to monitor and improve the services we offer to our existing and potential clients.
How we use your information
CMC Markets may use your personal information for one or more of the following purposes:
When we collect and use your personal information, we will make sure this is only done in accordance with at least one of the legal grounds available to us under Data Protection law.
Using your personal data: the legal basis and purposes
We will process your personal data to provide services to you pursuant to the agreement between us in relation to the relevant account(s). This includes:
As necessary for our (or our authorised third parties’) legitimate interests, for example:
As necessary to comply with a legal obligation, for example:
Based on your consent, for example:
You are free at any time to change your mind and withdraw your consent by notifying us.
Who may we disclose your information to?
CMC Markets may provide your personal information to:
Please note that CMC Markets does not sell your personal information to third parties for marketing purposes.
The personal information we hold about you
Your rights are as follows in respect of the personal information we hold about you:
Please note that some of these rights only apply in certain circumstances and we may not be able to fulfil every request.
You can contact us by sending an email to email@example.com. If you prefer to contact us via phone or by postal service, please refer to the below section “How to contact us”.
We will stop processing your personal data unless the processing is for the establishment, exercise or defence of legal claims or we have a legitimate business purpose or legal grounds for the processing.
How we protect your information
CMC Markets is committed to protecting the privacy of all personal information that CMC Markets obtains from you.
We continue to adopt industry and information security best practices to protect your personal information and ensure that unauthorised persons do not access it. Measures include encryption of data during transmission, strong authentication mechanisms, cyber security processes and secure access to machines and data.
We train our employees who handle personal information to respect the confidentiality of customer data and the privacy of individuals.
How we protect your information in data transfers
We may transfer personal information to other countries outside of the European Economic Area, such as the US. In such circumstances, we will ensure the transfer is lawful and that there are appropriate contractual, legal and security arrangements in place.
How long we hold your information
We will remove any personal information that will identify you or we will securely destroy the records when we consider that that personal information is no longer required. This could be a period of seven years after our business relationship with you has ended.
However, we may need to maintain certain records for a longer period, for example, where we are required to hold your personal information for regulatory or legal purposes, to provide you with the services you have requested or to maintain adequate business records.
Cookies and other websites
You can control cookies by changing the settings in the web browser on your computer or tablet and mobile, to manage the functionality of cookies on your mobile phone, please refer to your handset manufacturer or mobile browser guide.
Some services may not function or have more limited functionality if your web browser does not accept cookies. To read a guide about cookies from the Interactive Advertising Bureau, visit: allaboutcookies.org. This site includes instructions on how to amend your cookie settings for a variety of browsers and how to delete existing cookies from your computer.
What to do if you have a complaint
If you have any questions or complaints about the way CMC Markets handles your information, please contact us. If CMC Markets does not resolve a complaint to your satisfaction, you have the right to lodge a complaint with your local Data Protection Authority; see edpb.europa.eu/about-edpb/board/members_en for more information. You may also contact our Lead Supervisor Authority in Germany, the Hessian Commissioner for Data Protection and Freedom of Information, or alternatively, the Information Commissioner's Office in the UK.
How to contact us