First steps

Questions

Answers

  • How can I upgrade my account from demo to live?

    Click on the 'Login' button on the top navigation and then click on the ‘Live Account’ button to go to the live account online application form. Use your demo account login details to get started and then follow the step-by-step instructions to complete the additional fields to apply for your live account.

  • Do I need to deposit funds to activate my account?

    You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to CFD trade until there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, a free demo account will allow you to practice trading with virtual funds.

  • How long does it take to process an application for a live account?

    Our aim is to help you start trading as quickly as possible.  If you have already provided your supporting documents, for most customers this will happen within minutes.  However, there will be cases where additional documentation is needed before we can process your account application.

  • What documentation could I be asked to provide when my application for a live account is being processed?

    In order to complete your live account application, you may be asked to provide:

    1. A scanned copy or clear photograph of a valid NZ photo driving licence that shows your current address.
      Or
    2. A clear and readable copy of one document from List A and one document from list B below:

    List A:

    • Valid passport
    • Valid photo driving licence
    • Valid national ID card

    List B:

    • Bank statement in your name, posted to your residential address (no online statements)
    • Mortgage statement in your name
    • Utility bill (please note we cannot accept final demands, reminders, online bills or mobile phone bills)

    All documents in List B should be dated within the last three months. We need to see the complete documents. Online bank statements printed and stamped at the bank branch will be accepted. You can email scanned versions of your documents to info@cmcmarkets.co.nz. Alternatively, hard copies can be sent to us by post at the below address:

    Client Management team
    CMC Markets
    Level 25, 151 Queen Street
    AUCKLAND
    NEW ZEALAND. 

  • How do I apply for an account with CMC Markets?

    Apply now for a demo or live account with CMC Markets.  Please remember that losses can exceed any deposits.

  • Do I need to open a separate forex trading account to trade forex with CMC Markets?

    No, our CFD trading accounts offer FX trading. We do not offer a separate account that deals specifically in FX.

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CFD trading can result in losses that exceed your deposits. Ensure you understand the risks.