A day in the life: Philippe de Clauzade

25th February 2021

Why work in the CMC Client Management department?
The big thing for me is that you learn something new every day. Whether it's a big event, such as GameStop, Nokia; Australian margin changes; crypto-currencies that are restricted by the FCA or an email from more experienced clients, there is always something new to learn.

Does it give you a good understanding of the financial world?
Definitely. As a starter looking for a career in finance, this department is probably the best. You get a 360-degree view of the company, plus you get to deal with the payments team, the trading desk, the sales traders, and then obviously the customers as well. So, you do get to interact with every team and function in the business.

I’m responsible for:
We’re the main communication channel with the client, so we’re responsible for placing trades, dealing with questions and interacting with various internal teams to solve problems.

What’s the thing you’re most proud of:
This is the first position where I actually feel like I’m pushing myself to my full potential. I get to use my four languages, which is something I never did before, and on a daily basis, I speak French, Italian, English and Spanish.

The best part of the job:
The best part of the job is the fact that you’re constantly problem-solving for the client, and in order to solve any problem, you need to take responsibility, contact whoever you need and get a resolution quickly. That’s really fulfilling. It’s also good to know that if you work hard, push yourself and actually care about the clients, there’s definitely room to grow and keep developing.